Privacy Policy and Disclaimer

A legal disclaimer

Soulinxué provides personalized and curated matchmaking services intended to connect individuals seeking meaningful, long-term relationships. While we strive to create thoughtful matches using our expertise, personal information, and user preferences, we cannot guarantee compatibility, romantic success, or any particular outcome from our services.

By engaging with Soulinxué, you understand and agree to the following:

Personal Responsibility: You are solely responsible for your interactions with matches introduced by Soulinxué. We encourage you to take all necessary precautions when meeting or communicating with someone new.
Age Requirement:
By applying to Soulinxué, you confirm that you are 18 years of age or older. Applicants under 18 will not be accepted. Soulinxué reserves the right to request proof of age and may deny or remove any applicant who cannot provide valid verification.
No Guarantees: Our service is based on human insight, intuition, and available information. We do not guarantee that matches will lead to romantic relationships, long-term compatibility, or marriage.
Information Accuracy: You are responsible for providing accurate and honest personal information. Soulinxué is not liable for inaccurate or misleading information provided by clients or matches.
Third-Party Services: If we refer or introduce you to third-party services (e.g., dating coaches, counselors, photographers), your use of those services is entirely at your discretion. We are not responsible for their outcomes or conduct.

Soulinxué reserves the right to decline or terminate services at our discretion, especially in cases of misconduct, dishonesty, or breach of agreement.

Privacy Policy – the basics

Soulinxué is committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you engage with our private matchmaking services.

1. Information We Collect

We may collect and process the following categories of personal data:

Contact Information (e.g., name, email, phone number)
Personal Profile (e.g., age, gender, occupation, education, interests, relationship goals)
Photos & Media submitted voluntarily for use in matchmaking
Sensitive Personal Data (e.g., religious beliefs, ethnicity, sexual orientation), only with your explicit consent
Communication Records with Soulinxué via email, phone, or messaging platforms
Feedback & Testimonials provided by you regarding matches or your experience

2. How We Use Your Data

We use your personal data to:

Provide curated matchmaking services
Understand your preferences and relationship goals
Suggest and facilitate compatible introductions
Communicate with you regarding our services, updates, and relevant opportunities
Improve our services and client experience

We do not sell your personal data to third parties.

3. Sharing Your Information

We may share limited, relevant details (e.g., profile summary, interests, photos) with potential matches, with your prior approval.

We may also share your data with trusted third-party providers (e.g., relationship coaches, background check services) only when necessary, and always with confidentiality agreements in place.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your data only for as long as necessary to provide our services or comply with legal obligations. You may request that we delete your data at any time, subject to legal or contractual retention requirements.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent at any time
Lodge a complaint with a data protection authority, if applicable

To exercise any of these rights, please contact us at privacy@soulinxue.com.

7. Changes to This Policy

We may update this policy from time to time. Any material changes will be communicated directly to our clients or posted on our website with an updated effective date.

If you have any questions about this Disclaimer or Privacy Policy, please contact:

Soulinxué
Email: Soulinxue@gmail.com
Website: www.soulinxue.com